Products must be in the original manufacturers packaging upon return or exchange.Qualified and conforming products must fulfill the criterion listed below: If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange anymore. Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, VMS will accept all qualified and conforming products for exchange or return within 14 days of the original purchase date. We would like to emphasize that Vision Media Supplies Sdn Bhd (“VMS”) return policy are only limited to exchanging of products, refund claims or warranty claims. These policies are only applicable to products purchased directly by you from Vision Media Supplies Online website. The following return policies and procedures have been established for all Vision Media Supplies online orders.
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